How we made Alfen safer

Background

Alfen, a leading company in the energy sector, faced a challenge that went to the heart of its workplace safety. Despite having implemented rigorous safety protocols and procedures, Alfen noticed that its employees were reluctant to report hazardous situations and incidents. This reluctance to report not only put the well-being of staff at risk, it also posed a potential risk to overall business operations.

The challenge

Failing to report hazardous situations and incidents in good time was a worrying trend within the organisation. Employees appeared hesitant to report possible risks, even when they had witnessed potential hazards themselves. This lack of a reporting culture not only hampered the ability to intervene proactively, it also undermined Alfen's capacity to safeguard the safety of its working environment.

Our solution

By implementing ProMISe, Alfen managed to substantially increase the willingness to report across the organisation. The number of reported incidents went up, which let the management team respond quickly to potential hazards and take proactive measures to safeguard safety. On top of that, the improved reporting culture contributed to a positive shift in the overall safety culture within Alfen.